If you are dissatisfied with your Shine purchased from www.shineturbine.com, you have ninety (90) days from the date of purchase to notify us and request a refund of the purchase price. To qualify for a refund, the Shine Turbine must be returned to us (at your own cost) in its original packaging and must not be in a damaged or defective state when received by us.
We provide a one (1) year limited warranty covering purchases of Shine from www.shineturbine.com. Within one (1) year of purchasing Shine, if your product is defective (i.e. fails to operate in accordance with any written instructions provided with the product you will be entitled to a replacement unless the product is defective due to any of the following: (a) normal wear and tear; (b) accidental damage; (c) usage or operation not in accordance with the specifications or instructions; (d) any adjustment, modification, alteration or repair not expressly authorized by Aurea Technologies; (e) misuse, abuse or neglect of the product.
In connection with the warranty above, Aurea Technologies’ sole responsibility shall be, at its own option and cost, to repair or replace any Shine product purchased from www.shineturbine.com which is found to be non-compliant with our warranty. For greater certainty, the warranty shall only apply to defects reported in writing, which notification must be made within twelve (12) months from the date of purchase of the relevant product from www.shineturbine.com.
Please contact us at firstname.lastname@example.org to initiate any refunds, returns or exchanges.